Shipping & Returns

 
 

Shipping Information

All lights and products are made to order. Most orders ship in 5 - 15 business days. Please be aware that lead times vary depending on time of year, size of order, and availability of parts. If your product cannot be shipped within 3 weeks of the time we received your order, we will endeavor to notify you using the email address or phone number you provided to us. If you are in a rush to receive Still Alive Lights product(s) please let us know prior to placing your order so we can confirm our ability to ship in time.

Returns & Exchanges

If for any reason you are not happy with your purchase, you may return your item(s) within 14 days of receiving your order for a full refund of the merchandise cost. After 14 days have passed we cannot replace or refund your purchase. You are responsible for returning the product to us in the same conditions it was delivered to you. Shipping costs are non-refundable.